Privacy Policy

Who we are

This website belongs to Newark Garage Door Expert, a local garage door repair business serving Newark, NJ. In this policy, "we", "us" and "our" mean Newark Garage Door Expert. This policy explains what we collect, why, and the choices you have.

When you call us

When you call our number, we receive:

• the phone number you call from;
• call details, such as the time and length of the call;
• the details you choose to share about the job, such as your name, the address of the job and a description of the problem.

Calls may be recorded.

Our contact form

When you send the form on our Contact page, we receive what you enter: your name, phone number, the address of the job, the service you need and your message. We use it only to get back to you about the job, the same way we use details you share on a call. It may be stored by the service provider that runs our phone line and lead system.

When you browse the site

Like most websites, our server keeps standard logs of visits, such as your IP address, browser type, the pages you view and the time of your visit. We also use cookies or similar technologies so the site works properly and so we can understand, in general terms, how visitors use it.

How we use your information

• to respond to your call or message;
• to provide the service you ask for and follow up on it;
• to improve the quality of our calls;
• to measure where our calls and messages come from, so we know how customers find us.

Who we share it with

Call, form and job details may be shared with service providers who help us run our phone line and our operations, and only as far as they need them for those purposes.

We do not sell your personal information.

How long we keep it

We keep information only for as long as we reasonably need it to handle your job, follow up on our work, keep our records in order and meet any legal obligations. After that, it is deleted or no longer kept in a form that identifies you.

Your choices

You can manage or block cookies in your browser settings. Some parts of the site may not work as well without them. If you have a question about the information we hold about you, or would like it corrected or removed, call us or send us a message through our contact form.

Children's privacy

This website is meant for adults, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The version on this page is the one that applies, so please check back now and then.

How to reach us

Questions about your privacy? Call us using the button below, or send us a message through the form on our Contact page.